OpenClaw Founder AI-native SMEShared inbox triage and draft replies
OpenClaw reads a shared support or sales inbox on a schedule, classifies each new thread by intent, drafts a context-aware reply using remembered tone preferences, and posts a Telegram summary of what it handled versus what needs a human.
Routine enquiries get a fast, on-brand first response and the team only touches threads that actually need judgment.
Message your bot: "Every hour, check the support inbox. Classify each thread, draft a reply for anything routine, save your drafts for my approval, and ping me for anything urgent."