Three versions of one skill

Mira's maintenance skill worked. Tarek used it, then Lena, then two more technicians. Each copied the folder from the shared drive. Lena added a column for downtime. Someone else shortened the date rule because it "looked complicated". Now there are three versions, and on Monday two people bring tables that disagree about when the plate reader broke.

The group also wants the agent to look up each instrument's page in Notion, the group's wiki. Two colleagues have each found a way to connect it, with access codes pasted into files nobody else can see.

In a company it's Jonas's purchasing team. Their extra worry is the contractor who left in June and still has the folder and the skill, and nobody is sure what else.

Copying files was the right start for two people. For five, you need one copy, a list of who gets it, a rule for who may change it, and a way to take it back. This book builds that with OpenWork Cloud, the online service OpenWork's makers run for teams. You are at Level 3 Builder: colleagues now depend on something you set up, and it has to keep working when you're not in the room.

After this you can

  • Decide what goes into a shared library and what stays on each computer, and say what the online service stores and where it runs.
  • Create an organisation in OpenWork Cloud, invite colleagues as members and put them into teams.
  • Publish a tested skill to a team, set who may change it, and change it later by copying, testing and only then replacing it.
  • Add one connector so that each person signs in with their own account, and say what the agent can do through it.
  • Take one colleague's access away and show that the skill and the connector are gone from their app.

Before you start